Differentiating the business
There are several key points of differentiation that M.A. Williams Auctions and Appraisals has been able to utilize successfully to grow the business:
1) Provide a service where buyers can visit the auction site to personally inspect items prior to auction
2) Buyers do not need to pay online but can pay with cash, check or credit card in person when picking up their items
3) By utilizing an established online auction platform (K-Bid.com), M.A. Williams Auctions and Appraisals is able to offer great value to customers in marketing their upcoming auctions. As Williams states, "K-Bid.com gets very good rates for advertising so we can all buy in on cooperative advertising and get an excellent value for our clients."
4) Peace of mind to sellers and buyers knowing that everything about the auction will be honest and professional. Williams emphasizes, "All of the people who sell on K-Bid.com are licensed auctioneers which is something you don't have on eBay."
Future success for M.A. Williams Auctions and Appraisals will rely heavily on continuing to deliver exceptional customer service and building its client base through networking and marketing efforts that clearly spell out the benefits and differentiated services that the business provides.













